Q1: What are your main products?
A1: Our core products include industrial high-horsepower diesel engines, power units, generator sets, and a variety of engine accessories.
Q2: Which engine models are your best sellers?
A2: Our top-selling engines are the KTA19, KTA38, KTA50, QSK19, QSK38, QSK50, QSK60, QSK78, NT855 and the full range of MTU Series engines.
Q3: What are your payment terms?
A3: We require a 30%-50% deposit via T/T, with the balance due before delivery. We provide photos of the products and packaging before the final payment.
Q4: What is your lead time?
A4: Our standard delivery time is 5-12 business days if the item is in stock.
Q5: What is your warranty policy?
A5: We provide a comprehensive warranty on all our products, including a 2 Years or 2,000hours warranty on new engines.
Q6: Can you provide after-sales support?
A6: Absolutely, we offer technical support, maintenance services to ensure your equipment runs smoothly throughout its lifecycle.
Q7: Do you offer customization options for your engines?
A7: Yes, we can customize engines to meet specific customer requirements, including different power outputs, fuel efficiency, and environmental standards.